COVID-19 - We Are All in This Together
In observance with guidelines recommended by the CDC as well as our state and federal governments, the Corporate Office is having staff work from home to minimize the spread of the coronavirus. Beginning Wednesday, March 18th most of our staff will be working remotely for the next 15 days. Although we will not be handling the call volume we normally do, we will have key staff members from each department who will be answering calls and emails. We encourage you to utilize email to contact us with your questions:
Agent Support: repsupport@myfes.net
Payments: paymentservices@ucespp.net

Our hours of operation during this time will be from 9:00 AM to 5:30 PM EST.